UNDER THE BOUGH

At Under The Bough, our goal is to fulfill your order with attention to detail, as quickly as we can. Please allow 1-3 business days for processing. Once your order has shipped, we will send you an email confirmation and provide a tracking number. Shipments are handled by DHL Express.

We offer free shipping and duties paid on all orders over $175 worldwide.

Yes, we offer worldwide shipping! All international sales are final and not eligible for returns or refunds unless the product(s) arrive damaged.

All sales are final unless product(s) arrive damaged. If damaged, please email us within 48 hours after you receive your order. If you have any questions, or want to start a return, please email us at info@underthebough.com

Unfortunately, we are unable to offer exchanges at this time.

If you receive an item that's defective, damaged, or incorrect, we'd be happy to send you a replacement or issue a refund—please contact us within 48 hours of delivery at info@underthebough.com and send us a picture of your claim. Please note: because Under The Bough merchandise is handcrafted, there will be variations in color, texture and finish, as well as slight irregularities. These are not considered flaws or defects, rather, these differences are inherent and part of our item’s beauty and uniqueness.