Terms of Service

Thank you for visiting underthebough.com (the "Site). 

Throughout the site, the terms “we”, “us” and “our” refer to Under The Bough. Please read the following terms of service (“terms”) that govern your use of the Site. By using this site, you agree to follow and be bound by the following rules below. If you do not agree to these terms, please do not use this site.

CUSTOMER SATISFACTION

Under The Bough products are made and sold in limited quantities. We do our best to display our items as accurately as possible on the site but please be note, variations in style, color, and size may occur as each item is hand-crafted. If you are not satisfied your purchase, please contact us at info@underthebough.com or (404) 913.0603.

Please refer to our Shipping & Returns Policy for additional details.

BACKORDERS

As part of our fair trade principles we allow long lead times to ensure our suppliers are not pushed beyond capacity and this can sometimes result in delays. If an item is not yet in stock, but we are anticipating further supplies we can put your items onto backorder and will ship as soon as it comes into stock.

PAYMENTS

When you make a purchase through our Site, you authorize us or our third party payment processor to charge your payment method for any such purchases (plus any applicable taxes and other charges) in connection with your purchase. You are responsible for the timely payment of all fees and for providing a valid method of payment. All prices, fees and any applicable taxes and other charges are payable at checkout. When you initiate a purchase transaction via the Site, you will be asked to provide customary billing information such as your name, billing address, and credit card information. We do not store or have access to your payment information.

PRIVACY POLICY

We collect customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, to improve our customers' shopping experience, and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, telephone number, e-mail and mailing address (“Personal Information”) that you provide to us when you save your information with us. We use this information to process any transaction, inquiry or promotion that you initiate with us. We maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience on this Site and to provide you with offers, promotions or information that we believe may be of interest to you. WE DO NOT SELL OR SHARE THIS INFORMATION.

In addition, we monitor use of the Site and traffic patterns to improve the Site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

CONTACT US ANYTIME

info@underthebough.com

 

(404) 913.0603

2458 Hillside Avenue, Decatur, GA 30032